Insurance and Safety
Edgware Movers Insurance and Safety Commitment
At Edgware Movers, we understand that inviting a removal company into your home or business is based on trust. Protecting your belongings, your property, and the people involved in your move is our highest priority. Our approach combines comprehensive insurance cover, rigorous staff training, appropriate personal protective equipment, and a detailed risk assessment process to deliver a safe, secure and professional moving experience.
Fully Insured Removal Company
Choosing an insured removal company offers peace of mind that your move is protected from unexpected events. Edgware Movers maintains robust insurance cover designed specifically for removals. Our cover is structured to protect your property, our staff and members of the public while we are working on your premises or in transit.
We review our insurance arrangements regularly to ensure they remain appropriate for the scale and nature of our operations. This includes working closely with specialist insurers who understand the requirements of the removals and logistics sector. Our team members are trained to follow clear procedures designed to minimise the risk of damage or loss, ensuring that our insurance is there as a safeguard rather than something you ever have to rely on.
Public Liability Insurance
Public liability insurance is a key part of our protection framework. It is designed to cover accidental damage to third party property and certain types of accidental injury to third parties arising from our work. When we are moving furniture through communal areas, doorways, stairwells or shared spaces, there is always potential for accidental damage, and this cover helps protect both you and us.
Our public liability insurance supports our safety-first culture and underpins the way we plan and execute every move. Before starting work, our team will confirm access routes, highlight any fragile surfaces and put in place measures such as floor protection where appropriate. By combining careful planning with strong insurance protection, we significantly reduce both the likelihood and impact of incidents.
Goods Handling and Care
In addition to public liability cover, we take great care in how we handle and protect your belongings. Our crews are trained to use safe lifting techniques, appropriate packaging materials and secure loading methods to prevent damage during transit. Items are positioned inside the vehicle to minimise movement and to distribute weight safely, further reducing the risk of breakages.
We can also advise on preparation before moving day, such as dismantling certain items, safely packing fragile belongings and clearly labelling boxes. These steps form part of our wider risk management approach, designed to keep your possessions as safe as possible from collection to final placement.
Staff Training and Safety Culture
Well trained staff are essential to a safe and efficient removal service. At Edgware Movers, every team member receives structured training when they join us, followed by ongoing refreshers as working practices and regulations evolve. Training covers safe lifting and manual handling, correct use of moving equipment, vehicle loading, customer care and on site communication.
We emphasise a strong safety culture, where every member of the team understands that they have a responsibility to work safely and to look after colleagues, customers and the public. Team leaders are empowered to pause work if they identify a hazard and to take the time needed to set up a safe working environment. Lessons learned from previous moves are shared across the team so we can continually improve the way we manage risk.
Use of PPE Personal Protective Equipment
Personal protective equipment plays a vital role in reducing the risk of injury and ensuring safe handling practices. Our crews are equipped with appropriate PPE for the tasks they undertake. This includes, where necessary, safety footwear, work gloves, high visibility clothing for roadside work and other task specific protective items.
PPE is checked regularly and replaced when worn or damaged to ensure it provides the level of protection intended. Alongside PPE, we use professional moving equipment such as trolleys, dollies, straps and blankets to protect both our staff and your property. This combination of protective equipment and correct manual handling techniques helps to minimise the risk of accidents and damage.
Structured Risk Assessment Process
Every move is different, which is why we adopt a structured risk assessment process for each job rather than relying on a one size fits all approach. Before work begins, we assess the property layout, access points, parking arrangements, staircases, lifts, and any unusual or heavy items that require special handling.
We identify potential hazards, such as tight stair turns, low ceilings, uneven surfaces or restricted parking, and plan how to manage them. This may involve using additional staff, specialist equipment, protective coverings or alternative access routes. Our risk assessments are not just paperwork; they are practical tools used by our teams on the day to guide safe working.
For more complex moves, such as office relocations or properties with challenging access, we may carry out a pre move visit. This allows us to complete a more detailed risk assessment, discuss any concerns with you and ensure we arrive on moving day fully prepared with the right equipment and team size.
Customer Responsibilities and Partnership
Safety works best as a shared responsibility. We encourage customers to inform us in advance about any specific risks at the property, such as loose flooring, fragile fixtures, parking restrictions or time limits for using loading areas. Letting us know about particularly delicate or high value items also helps us plan the safest handling methods.
On moving day, keeping walkways clear, securing pets and ensuring that children are supervised away from the working area all contribute to a safer environment. Our team will always be happy to explain what they are doing and to answer questions so that you feel fully informed throughout the process.
Our Ongoing Commitment to Safe and Insured Moving
Edgware Movers is committed to maintaining high standards of insurance and safety in everything we do. By combining comprehensive insurance cover, including public liability insurance, with thorough staff training, appropriate PPE and a clear risk assessment process, we aim to provide an insured removal service you can rely on.
When you choose Edgware Movers, you are choosing a team that takes its responsibilities seriously and understands that your peace of mind is just as important as getting your belongings from A to B. Our goal is to complete every move safely, efficiently and with the protection you expect from a professional, insured removal company.
